Name: Group Bookings for The Fans Strike Back in Melbourne
Start: Oct 05, 2023 20:00:00 GMT+0100
End: Oct 05, 2024 20:00:00 GMT+0100
Location: The District Docklands

Question 1

What can I expect from the event?

Accepted Answer

Get ready, Australia! Fans Strike Back Exhibition lands this November 2024. On Sale 18th of September, straight from its record-breaking run Europe and the United States. Having toured New York, Atlanta, Boise, Los Angeles, London, Paris, Budapest, Istanbul, Vienna, Berlin, this spectacular showcase features one of the largest private collections in the world. Dive into the Saga universe with rare artifacts, immersive displays, and unforgettable experiences. Join the ranks of fans worldwide who have been mesmerized by this must-see exhibition. May the Force be with you as you explore the magic of a galaxy not so far, far away!

Question 2

Where is the experience located?

Accepted Answer

Docklands Precinct - 440 Docklands Dr, Docklands VIC 3008, Australia.

Question 3

Does the experience take place in an indoor or outdoor venue?

Accepted Answer

The experience will be held in an indoor venue at a constant temperature.

Question 4

How long does the experience last?

Accepted Answer

For you to have an estimate, people usually spend 1h at this experience.

Question 5

Will food and beverage be available on site for purchase?

Accepted Answer

Food and beverage can be purchased within The District Docklands precinct; no food will be sold in the exhibition.

Question 6

Is there parking available?

Accepted Answer

There are car parks available attached to the precinct. You can check park rates here.

Question 7

Will there be additional sessions?

Accepted Answer

Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.

Question 8

Is there Virtual Reality?

Accepted Answer

This experience has the option to enjoy virtual reality for guests above 6 years old; please check if your ticket includes it.

Question 9

Is there a dress code?

Accepted Answer

There's no defined dress code for this experience; a casual look will be fine.

Question 10

Will there be merchandise for sale?

Accepted Answer

Yes, there will be merchandise for sale at the event.

Question 11

Do I need to arrive at the start of my scheduled session?

Accepted Answer

Please, arrive at the time stated on your ticket; late entry is not permitted.

Question 12

Can I bring animals? Are service dogs allowed?

Accepted Answer

Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.

Question 13

Is the venue wheelchair accessible?

Accepted Answer

Yes, the venue is wheelchair accessible with elevator access available on site.

Question 14

What are the prohibited items at the experience? Can I smoke or vape?

Accepted Answer

Flash photography, alcohol, anything which may disturb the other patrons. Smoking and vaping is not permitted in the exhibition.

Question 15

Do you offer carer tickets? Are companion cards accepted?

Accepted Answer

Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. For this experience, simply show proof of needing a carer ticket at the entrance and the carer will be allowed in for free.

Question 16

Is the experience accessible for deaf/visually impaired people?

Accepted Answer

Unfortunately, this experience could not be accommodated for deaf and visually impaired people. We are doing our best to make all our experiences inclusive and would recommend you take a look at other experiences in your city.

Question 17

Will there be strobe lights?

Accepted Answer

This event won't include strobe lights.

Question 18

Are there chairs available? Can I be seated during the experience/exhibition?

Accepted Answer

This is a walkthrough experience, so there won't be any seating available.

Question 19

Will restrooms be available on site?

Accepted Answer

This venue has restrooms—please ask our staff on site for indications.

Question 20

Can I take photos or record the experience?

Accepted Answer

Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.

Question 21

Is there a Lost & Found?

Accepted Answer

We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please contact us.

Question 22

Is coat check available?

Accepted Answer

Unfortunately, this venue has no coat check.

Question 23

Is there an age requirement?

Accepted Answer

The experience is suitable for all ages. Children up to 3 years old do not need to have a ticket to access the experience.

Question 24

Will there be an audio guide?

Accepted Answer

Unfortunately, this experience does not include an audio guide.

Question 25

Where can I get tickets?

Accepted Answer

In the Fever App, available on Google Play and the Apple Store

On the Fever website

Question 26

Can I purchase tickets at the door?

Accepted Answer

Tickets will not be sold on site; they can only be purchased in the Fever App or on the Fever website.

Question 27

Can I transfer my tickets to another person?

Accepted Answer

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.

Question 28

Do I need to print my ticket?

Accepted Answer

No, your contactless tickets will be validated directly in the Fever App.

Question 29

I can't find my ticket. What should I do?

Accepted Answer

You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Question 30

Are refunds allowed? What is the exchange policy?

Accepted Answer

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed, except as required under Australian Consumer Law. For more information, you can refer to our T&Cs.

Question 31

Can I make a group booking?

Accepted Answer

If you would like to book for a large group, please fill out this form with your preferred attendance date and the size of your group.

Question 32

Do you offer press passes?

Accepted Answer

Unfortunately, there won't be press passes offered for this event.